Site for Sore Eyes - SF West Portal Ave
300 W Portal Ave,
San Francisco, CA

Do not go here! I went for an exam about 6 months ago. Exam went fine, the doctor gave me a prescription for my glasses and two different contacts, one colored and one regular one. I tested the colored ones there and it fit great. When I received my order I just assumed it should fit so did not try on immediately. A month passes and I decided to use them and they do not fit properly. When I called to get it adjusted the dude on the phone told me I had to pay for another full exam!! What in the world?? He told me because it was past 30 days. Having that poor experience I no longer wanted to order anything through them. So I called to get my prescription emailed so I could order elsewhere and they sent me a screen shot of their computer program that stored patient records!! I told the guy this can not be accepted to order contacts and then he sent me an exam report?!?!? Utter incompetence, the worse medical service I've ever received. Plenty of places better to go including Costco.

We have had two really great experiences at Site for Sore Eyes. First, we brought my 12 year old son in for an eye exam and got a new prescription for his glasses. It was very easy to book, we were seen on time, and the eye doctor was very professional and accurate. We came in a few weeks later without an appointment to see if they could repair a pair of eyeglasses (my son somehow managed to break the arm off), and to have a pair of lenses swapped into a different frame. They fixed us up very quickly and were a pleasure to work with. They have a great selection of eyeglasses, the staff are all professional but not pushy, and they allow you to browse the frames without doing the hard sell. I absolutely recommend this place!

Another incredible and exceptional visit here and service. I bought my glasses here a few years ago, and ANYTIME I need a cleaning, service, repair or question, they bend over backwards to help me. Jim K is my go to guy, and is incredible! So knowledgeable, friendly, quick and accurate.