South Bay Eye Institute
520 N Prospect Ave UNIT 206,
Redondo Beach, CA

The front office people are professional, accommodating, and very helpful. Dr. Liu very competently and promptly dealt with an urgent eye issue. Although I have visited the office only once, I would definitely go back to Dr. Liu for all of my vision-related needs.

I arrived for my 8am appt. Waited (2.5 min.) Assistant checked my vision and dilated my eyes. (10 min.) I waited to see the doctor ( 60 min.) I met with the doctor (15 min.) checked out (2.5 min.) The left at 9:30am. This not the first time this has happened. I've heard the same or worse from other patients. There's got to be a better way to run an office than making your patients wait an hour for their appointment. Thanks for listening.

The ladies at the front desk here are very rude. This office will charge you for a no show when you forget. They promised me they would send me a reminder and never did. Then they charged me a $25 fee which I think is unethical for a medical office. The woman in charge at the front desk told me very rudely…that I could pay or leave. Of course I left and I would never go back there! They also charged me money for a mask last year! Again, a lady at the front was very rude to me then. Obviously, they are either desperate for money or just very greedy. It’s too bad because I thought the doctor,Dr Liu was fairly good. Shame on Providence! I think they are part of Providence health care.