Luis Martinez

I had the eye opening experience of my life at this place. The Doctors I have no qualm with, is their sales departments approach to the up selling technics. For years I had been attending this facility for my eyecare needs with out questioning their procedures. All that change recently. I was always bought my eye ware through insurance and I had no idea as to what the insurance covers or not so I depended on their sales team to help me. Recently I changed insurance and I was for the first time told the benefit amount I was entitled to. With the new insurance I could buy contacts, bifocals, frames and any other addons I wanted with the knowledge that I would have to pay any overages I incurred. The sales person proceeded to bring the tray I was always shown and the same information was articulated "these are the frames your insurance will pay for". The tray was full of unappealing frames that would brake your heart. I asked for bifocals lenses and the sales person articulated "your insurance does not pays for that". We proceeded to what she had to offer and ended up with reading glasses only for almost the total of my benefits. Days before this happening to me they were asking for $504.00 for glasses with polycarbonate, transition, and antiglare for one of my sons and $385.00 for glasses with polycarbonate, transition, and antiglare for my other son. Mind you these were not the frames my sons wanted, and that helped me tremendously. I told my sons if they did not see what they wanted we could go to another place and see if they can get wat they were looking for. After visiting various places we ended up at of all places Walmart and from $504.00 we were able to get what my son what he wanted and more for total of $365.00 including polycarbonate, transition, antiglare, a second pair of safety glasses with a 1 year protection that was not included in the $504.00 price. For my other son from $385.00 we lowered it to 325.00 and he got polycarbonate, transition, antiglare, a second pair of safety glasses with a 1 year protection that was not included at the $385.00 price ither. So if you decide to visit these doctors take your prescription and do some walking to find what is better for you. Some think it is not my money, but if you don't use it wisely it will end up coming out of your pocket. So I took my prescription and went to another place and was able to obtain my bifocals for less than my benefits with a frame I picked from the wall and not from a tray of dilapidated unappealing frames including Polycarbonate lenses. I have documented all that I am stating in this review so that we may avoid confusions latter on. If your prescription is wrong you can complain to the Florida Board of Optometry. Today 12/08/2023 received my new glasses form _______ and they are what I had asked from South Florida Eyecare Center and they wanted to charge me for it claiming that my insurance would not pay for bifocals. I got bifocals and it did not cost me a cent.

Neville Burde

I would never recommend this practice, I had new prescriptions made for glasses, the pupil measurements taken by the sale staff were incorrect. My wife as well had to get her one lens redone because wrong again prescription. If i had to rated out 10 I would give it a zero

Juan Sanchez

Came to pick up my daughters glasses. Put the kids name down on the sign in sheet. Waited 15 minutes more clients came in. They put there name down. Another 5 minutes pass and I see the person that got here way after us alredy being helped. Brought it up to the front desk was told she had an appointment. Checked the list show consult. She was discussing her broken glasses. No appointment are given according to the sheet for pick ups and repairs. So aging makes no sense. I would avoid this place.