South Florida Vision Center
143 Powerline Rd,
Deerfield Beach, FL

Very professional staff. Shirley was extremely pleasant and explained each step in detail. She was patient and helpful. Bernard was so friendly and made my 13 year old son extremely comfortable, even cracking jokes and making him laugh. The entire experience was great and I’m pleased they were able to find out what the issue was with my son and provided the solution to help him see better. I would definitely recommend them to anyone I know. Excellent office!

The front desk was very efficient and pleasant. The optometrist is wonderful. The problem arises when you are expected to receive your prescription eyeglasses. They are never done when they are promised to you. Very unprofessional in actually receiving the glasses!!

I went in for an urgent care visit. Woke up with one eye blurry. They took me in right away. Carline and Dr. O’conner were professional, thorough, and made me feel very comfortable. They were able to diagnose the problem, provide next steps and had me come in for a follow up the following week. I highly recommend them. I am from Boston, and did not have an eye doctor here in Florida and found them on a google search. Feel fortunate that I found them and will continue to see them!

If I could give Zero stars this would be it !!! I am extremely disappointed with the service I have received at this location. After ordering my glasses six weeks ago, I have spent the last two and a half weeks trying to get updates on my order. Each time I call, I am met with the same frustrating response: the manager will call me back. Unfortunately, when the manager is not available, no one else can provide any information, leaving me feeling ignored and undervalued as a customer. Today, after waiting six long weeks, I was finally informed that there are issues with the frames I had selected. This lack of communication and transparency is unacceptable. As a paying customer, I expected to be kept informed about the status of my order, not left in the dark. Now, as I prepare for an upcoming trip, I find myself without glasses, which is not only inconvenient but also incredibly distressing. To improve their customer service, this location must prioritize effective communication and empower their staff to provide updates without needing a manager’s approval. A tracking system for orders would be immensely helpful, allowing customers to see the status of their purchases without needing to make repeated calls. Until significant changes are made, I cannot recommend this place to anyone seeking reliable service. Terrible!!!

The customer service at this place is HORRIBLE. My aunt’s glasses were given to the wrong person and when asked to see security cameras, the manager left his patient to come tell her privately that the cameras doesn’t work and he doesn’t have cooperate office information. The front desk girl was all smile and laughs when we didn’t find anything about this situation enlightening. Short staffed and clueless management, do better. Every since they switched management, we’ve been experiencing issues with this place…..I’m done.

Dr Joe O'Connor, is my favorite!! Very thorough, informative and knowledgeable!! The only eye Dr I go to. You want " the best " see him. Staff is also service oriented, which is rare these days. Great team!!! Sincerely, Noel Thank you!!