South Valley Vision Centers-Sandy
9035 S 1300 E Suite 100,
Sandy, UT

I would love to give this place a better review, but the Sandy office has definitely gone down hill in the last year or so. Dr Fellows is however amazing, very knowledgeable and spends time discussing everything with you and answering any questions or concerns you have. The office staff however is awful. They try and up sale you, steering you to more costly options of glasses and lenses. They demeanor is rude. The office staff is not knowledgeable and leave you with more questions. They also have a habit of billing for services you didn't receive and rude when ask about them. Their selection of glasses are subpar. If you only need your eyes checked and possibly ordering contacts (though they have a habit of not notifying you when your products come in, even though you have paid outright for them)then I would still recommend just for the doctor. As for glasses my suggestion is getting a copy of your prescription and go elsewhere.

Nice, professional staff. Gives you a trial period of contacts and a follow up appointment to ensure a good fit and correction. Dr. Fellows did an excellent job with my exam too. I feel like I have a better correction than I've had in years.

Don't go here. Infuriatingly bad service and rotten selection. Despite having three people at the desk and an empty shop, my wife had to push them to get some help. They took insurance info, pointed her to the covered glasses, then sat back down behind the desk and cheerfully ignored her. Our insurance lists it as a "Premier" shop for vision coverage. Don't believe a word of it. The difference in quality of service and selection between this place (failed on all counts) and something like Standard Optical (friendly, helpful, and attentive) is shocking.