Southwest Orlando Eye Care
7208 W Sand Lake Rd #202,
Orlando, FL

Dr. Cricket is wonderful and excellent at her profession. The staff testing was also very good. However I was sent an email indicating that it’s the year end I should have an exam for my insurance coverage benefits. I made an appointment when I came in I had to fill out the forms again? which should all be on file since this is not my first visit. After the exam the receptionist told me my co Pat was $15 then said oh wait your insurance only covers exams every two years and you should have made your appointment in about 3 more weeks for them to cover the cost. I don’t understand why they would not confirm all this before the exam? Anyway some of the fees I had to cover so I paid an extra $100 because my appointment was a few weeks too early. I will be more careful in the future but I would hope that the receptionist would be more competent to catch this before starting as most Doctors offices do prior to the exam and before I’m sent an email prompting me to make an appointment.

I took my father in for a VA evaluation. We were greeted by two of the nicest front desk staff ever. Very courteous, professional, and had a smile on their face. The tech Victoria was amazing! She was patient with my father and explained everything she was doing, which eased his anxiety. The doctor was thorough and had great bedside manner. They have an amazing optical by the way. The entire staff was amazing and the office itself was very beautiful.

Always looking forward to go to my eye exam every year, the staff is very friendly and treat you like family. Dr. Norwell is excellent 👌. He explains everything so good that he makes sure that you really understand. Will recommend them 100%. …