Specialty Eye Care
409 N Central Ave,
Glendale, CA

This place is awful! My 2nd post op appointment was scheduled for 9/29/23 @ 8:45 A.M I arrived at 8:40 with only one parking spot available. It seems all the cars in the parking lot were the employees. I then come to find out the office opens at 9:00 A.M. there are two other patients waiting outside of the building for the office to open. I ended up leaving as I don’t want to wait 2 hours for a 5 minute assessment and went to work. Very unhappy with this place!!!!!!!!!!!

Staff is racist. If you are not Armenian the women in the front will treat you like a second class citizen. You are not a priority if your last name doesn’t end with ian or yan. I’ve been needing a biopsy and have waited a month for authorizations to be submitted. The process was never initiated! Please do not go here. Save yourself the headache, and the potential detriment caused to your health.

I had my eye examination in October 2021 and only got my billing statement in February 2022 in the amount of $40.00 only. I immediately mailed back the portion of the letter with my debit card details to the address stated in the billing statement. But after a few weeks, the mail was returned to me. I tried to contact them but I can't be connected. After a few days, I received again a billing statement with the same address and amount. I decided to just write a check and mailed it back to them. After 2 months of waiting tor them to deposit the check, someone called me to inform me about my bill that hasn't been paid. I told the person that the I've already sent twice, the first was returned to me and the second, I know what happened and that when he said that the clinic already transferred to another location. I told him that I would pay them as soon as I get back the other mail since I don't want that my check would be deposited twice. He said he understand. On July 29, 2022, I received a letter coming from a collection agency asking for me to pay the $40 plus $4.00+ interest. I tried to call the clinic today Monday morning to get some clarification about the issue but the receptionist said that she doesn't know what I was talking about so asked for the billing department and she said the clinic doesn't have a billing department since their billing accounts are being done by an outside billing company. I requested that I want to get the contact number of the billing company but she said, she doesn't know it. I told that she should know it and was still explaining my side when she rudely hang up the phone while I'm in the middle of the sentence. She was just so rude and unprofessional without an iota of concern and respect. I was their patient for so many years and yet she treated me unfairly. I would ask my PCP not to send me again to that clinic. I wouldn't recommend this clinic at all.