Spectra Eye Institute
15401 N 29th Ave,
Phoenix, AZ

My experience here is similar to those who have visited in the past. I brought my mom in for her appointment at 7am. We arrived at 6:45 AM and checked in, only to notice that there were already over 20 people waiting in their office. I checked the sign-in sheet and saw that they had over five people scheduled for each 15 minute block. They have very few doctors and over book appointments causing extremely long waits. We waited for over 3 hours till my mother was called back to be seen for an appointment that she had scheduled 2 weeks in advance. My mother had been fasting since 7pm the night before with no food or liquids, including water. When asked how much longer the wait would be the front desk simply said “well call you when it’s your turn”. I suggest steering clear of this place unless you’re ok with a very long wait and seemingly uncaring staff.

Although the staff is kind. This is the second time we have been here and the wait time is outrageous. Last time it was 3 hours. We are pushing that now. Extremely disrespectful to the patient and family

Been there four times so far. Office wait-times are average. The docs are great. The tech staff is great.