Kaitlyn Fong
8 months ago
After confirming with them they accepted my insurance I only found out at the door 5 minutes before my appointment they actually didn't. Then after doing the appointment I realized they didn't even give me my eyeglass prescription I had to call them later and have them email it to me. Very nice and friendly staff and doctor but they need to get better at paperwork.
Ordered my glasses from here it took two months to get my glasses back with my prescription. When I finally get my glasses back they have no case. This would of been fine but ZERO customer service. She act like she didn’t even recognize me as a customer. They could learn a few things about customer service. I will not recommend coming here for glasses . I won’t be going here anymore.
The best prescription I have ever had, the lenses are amazing, and I love Oakley frames which are both sporty and professional looking. Dr Hoang is extremely professional, very methodical, and cares about her patients beyond just selling glasses. Great optometrist.Highly reccomend