Standard Optical - Holladay Eye Doctor
4878 S Highland Dr,
Holladay, UT

Very unhappy! After the doctor visit I was told 2-3 weeks to get contacts, they were all backordered and they would call. No call after a month. I had to call them. Again they said 2-3 weeks. Nothing again for over a month. This happened over and over. I finally told them I'd find contacts elsewhere. Got them at Costco in 6 days. 9 months later I unexpectedly get contacts in the mail. Take them back to this store and they say, we can't take them because you didn't cancel your order. Terrible customer service. I will not return to this company.

I had LASIK done here 15 years ago. It was great - I remember thinking how amazing it was to see so well without contacts. I just went to a new ophthalmologist where I live now and she told me my surgeon was impeccable - she would not have know I had the procedure had I not mentioned it. 20/15 vision 15 years later - no issues. Great work deserves kudos! These guys were GREAT

After seeing the professional optometrist at this location I was given a low-grade staff member to handle my fitting. Well, finally after 8 weeks my glasses arrive to only fit like a kid's glasses. The receptionist on that day told me they fit and told me I had to take them. I told her, why would I take glasses that dont fit? Well, I called my insurance, and now the Manager Emily to have my insurance reimbursed and $100 out of pocket back so I can go get some glasses at Costco as I should have done in the first place. Oh, I'm mad at myself for making the wrong decision but more at them for not getting the order correct.