Stanton Optical
1305 W 49th St,
Hialeah, FL

Absolutely horrible my husbands glasses are STILL not here and it’s been 3 weeks almost 4 weeks WHICH MEANS A MONTH. We will either be asking for a refund or wait to see if they come before the month completes. THEY SAID 2 WEEKS ONLY and the best part is that they were happy to take the money but quick to say that the glasses would take another week. I will be updating soon

WASTED MONEY. I, unfortunately, had a bad experience when getting my eye contact prescription here. After filling out a form in which I had clearly selected my preferred brand for eye contacts, the doctor listed a different (more expensive) one in the prescription. I used it for 4 months and hated it, they would fall off of my eyes, they would be hard to put on, they'd dry my eyes, etc. So when I ran out of them (yes, I used them all since I had already paid a lot of money for them) I called them to have the brand in the prescription changed. They said that because I called after a "3-month grace period" I'd need to get another exam (which costs approx. $100) The thing is I was never made aware of this "3-month grace period" by anyone in the office or by any documentation given. When I told them I would have called before if I had been told about it, they said that there was nothing they could do. So I ended up paying top money for a brand I DID NOT request and then being stuck with a prescription that DOES NOT serve me because I ran out of a grace period I WAS NOT told about.

This was one of the best experiences I had quick results excellent customer service I recommend this office any day thanks