Stanton Optical
,
Clovis, CA

I had called to make an appointment to get new glasses here. I have been using my broken glasses and really needed new ones so I didn’t mind paying since my place would take MONTHS. The lady who helped me was so nice and patient when I picked out my new frames. But about 2 months after I broke them, called about getting fixed and told I’d pay a bit of the cost. Since it was my first time I got told it was fine and couldn’t be thankful enough. I had gone to a different Stanton optical before and the experience was terrible, this location was very considerate and helpful.

False advertisement and horrible customer service. Before going in I called and they said they accepted my vision insurance. When I arrived they asked me to send an email with the card insure. After consultation was done they wanted to charge me over $99 just for visit! Lol At the end they told me they didn't accept my insurance but they would honor the price, what they didn't do, because the lenses copay is only $10. Worse part: I was expecting to get my glasses same day as advertise, and they informed it would be 10 days out because their machine is down!! Overall waist of a time!! Don't go there.

I was excited to get my 11 year old daughter new glasses. I spent alot of money with all the add ons they offer when the glasses came in the lens didn't fit the frame and 1 pair was too big. The receptionist was nice, but the quality for the price was ridiculous.