Stanton Optical
2125 Arden Wy,
Sacramento, CA

Very great customer service! My glass broke the same day and if you like me, you need to see! Tamar was absolutely amazing! She was able to get me in a pair of frames and use my old lenses in them until my second pair of new glasses come. She was wonderful with the pair she chose to fit my old lenses. Also, I love they have the option for CareCredit! This really saved me! Thank you again, Tamar!

WOULD NOT DO BUSINESS WITH THIS COMPANY EVER AGAIN. First they quoted a price of $59 for a eye exam which I booked and scheduled a week in advance. When I arrived they told me there was also a $29 doctor's exam fee that they do not tell people about when booking the appointment. I then waited an hour and a half past my appointment time before seeing their doctor. I then had no time to pick out glasses for the buy one get one deal and ask to come back the next day. They then told me that the buy one get one deal is only if I bought glasses the same day as the exam. I pointed out to them that there is nothing in writing in there website regarding this. They then told me I could have 30 days. I then ordered glasses and they told me that they would be ready in 2 weeks. They ended up breaking one of the pairs and it took an additional two more weeks for the second pair to be completed. It took over a month to receive both pairs of glasses. There were nothing special at all about the prescription or the lenses that were ordered. In the future I will look somewhere else for my optical needs. I hope that Stanton Optical is able to resolve their issues regarding staff knowledge as well as appropriate staffing in the store.

I visited this office on Sunday 8/6. I came in hoping I would be able to order some new glasses, same frame & prescription from the ones that I am wearing now. Unfortunately, my prescription had expired in 2021 & I wouldn’t be able to order anything new unless I got an eye exam. At this time, I was not able to schedule an appointment & my glasses were messed up too. One of the supports that stand on your nose was gone & my glasses no longer fit well when I wore them, so it constantly would fall off when I look down. Ximena Lopez was a GREAT HELP. I would give her customer service and customer satisfaction a 10. She listened to my concerns and although, I was not able to order the same glasses & prescription. She was able to get my glasses fixed, cleaned & tighten. So the stands on the nose area are complete fixed and new, glasses are tighten and do not fall off my face anymore. I left extremely grateful and happy. Thank you Ximena Lopez for all of your help!