CAROLINA P

Worst place to get your exam , the "Doctor" are somewhere in India , and the prescription is wrong none of my 5 family members can see anything with the prescription they gave us, and then when you ask for a solution or a refund for something they did it wrong they just laughed at your face and said your loss. Including the manager James

Nathan Brooks

Great service and very knowledgeable staff. They helped me choose the perfect pair of glasses for my face shape

JIANBO

I went there because of the good review. But my experience was bad. Yesterday I stopped by and made appointment for eye exam and lens( he told me the original one was around $100) I got there 10:00am today , and they opened the door around 10:15am. The young gentleman (I believe he is a salesperson) checked me in and give me some tests like eye pressure …. Really unprofessional and inpatient! I feel like he doesn’t even care ! Those tests should be done by professionals! Then he sent me in the room for the telehealth eye exam during which I communicated with the doctor by video chat. The whole process didn’t go through very well . After that, The young salesman gave me an estimate said that my lens should be $185–265 without any further information. I questioned them about my exam results and the manger explained that all the results number is from me. After paying the exam fee, I left. I went to Costco got another eye exam in person. And the doctor told me the numbers from eyelab was a little higher! And I only paid $120 in Costco for my lens.