Starer Rizzo Ruffini Ophthalmic Associates PC
1510 Chester Pike Suite 701,
Eddystone, PA

I called a month ago to set up an appointment that was supposed to be today, when I called for confirmation on the same day of my appointment I was surprised that my appointment was cancelled. They don't take my insurance. It's really really really ridiculous. Now I understand why people get their consultations over the seas. No efficiency.

Dr. Ruffini is very professional, takes his time to listen to patients and explain things.

The Drs are awesome, but the customer service of the staff is awful. Went to an appointment that was supposed to be at 10:45 for us to get there on time and they told us that the appointment was at 9:45 when I had already confirmed 10:45 previously. Then when we got there we realized that we needed a mask to enter so we kindly asked the receptionist for one and she said that they did not have any which is super weird for an office. Walmart employees have extra masks but the Drs office doesn't ? Anyways then we rescheduled our appointment only to be told, "and when you come in here next time you have to bring a mask".... obviously... is that not what I asked for as soon as I walked in ? So rude for no reason and the tone she has made it worse. Definitely looking for a new specialist.