Shame on my wife for not looking at your reviews before coming to your office. Your rating explains everything. My wife was there this Saturday. She came with her insurance that covered her eye exam and a voucher that covers the glasses and frames. This place is ridiculously overpriced with its frames. So we want to take our voucher and go somewhere else. I called them 10 times, left about 3 messages, and got zero callbacks. They pick up and hang up on you. Do yourself a favor and save yourself a headache. There’s a reason this establishment has terrible reviews. Go elsewhere.

Fantastic service. I got an eye exam here to renew my license. Smooth and simple. I also bought a new pair of glasses. Alan spent a lot of time with me and helped me pick "The" perfect frame for my tall but thin head. Super satisfied! This place knows what they are doing on all fronts involving eye wear/care :)

The level of service cannot be matched anywhere! I was in town from Chicago. My son lost his glasses and had to travel to Europe. I called 10 different stores, and they all said that they mail prescriptions out and could not turn around an order in a day. Alan said that it would depend on my son's prescription. He called the store in Chicago where we bought his glasses. They faxed the prescription, and he had the lenses in stock. We went over, and we had our glasses in under 30 minutes. While there, people came into the store, and it was they they were family. Hugs..kisses...clear loyalty. He has been there for over forty years..obviously he is doing something right! (Great selection too, btw. All the brand names you would want!)