I'd like to start by saying my family has been seeing Dr Stratton for a few years. She is extremely nice and professional and I would recommend going to her. However, I had an eye emergency during her vacation and had to see a different doctor in her office. Well, talk about an entirely different experience. Dr. Rich would not listen to anything I had to say about my injury/infection and apparently decided that it was allergies. I tried multiple times over 2 visits to explain how it started and progressed but she just wouldn't listen. I was not getting better and actually parts were getting worse. So, I went to a different practice yesterday (4 weeks after 2nd visit to Dr Rich). I hadn't been there before but am now moving my whole family there. The new doctor sat down with me and listened while I explained in detail how this started, how it progressed and what treatments I had sought and taken. Then he was able to pinpoint exactly what happened, how it affected my eyes, how to properly treat it and hopefully prevent it in the future. Dr. Rich wasted my time, my money and possibly longer term difficulty with my eyes. So, while I can recommend Dr Stratton, I do not recommend seeing Dr Rich. Listening to your patients is absolutely key to good medical care and she did not demonstrate the ability or willingness to do this during two separate visits.

I have been going to Stratton eyes for over 15years+ and Dr. Ko is the best eye doctor I've ever had. I drive from Louisville to Lexington just to see her. I've tried other Eye doctors in Lexington and Louisville and I've never had a good experience. However, I've always had the best quality of care from Dr. Ko. I will be extremely sad if she retires. She is an amazing doctor.

Horrible experience! Not only is it overpriced but I had to reorder lenses which I was charged $150 for and there were mistakes TWICE. I was informed of the first mistake but when I went to pick up the “correct” lenses only one was anti-glare. The person fitting my glasses did not catch the mistake while I tried them on, but thankfully I caught the mistake myself. I have had to wait over a month for my lenses and now have to wait even longer. In addition, the doctor I saw during my exam was dismissive to my concerns about the clarity of my distance vision and need for bifocals saying as we age our vision isn’t as clear— I am only 23. While I have a very strong prescription I have always been able to get clear vision with glasses until now. I will never return to Stratton Eyes after finally receiving my correct lenses and advise others to avoid especially if you have difficult prescriptions.