C B

Positives: Excellent service. The Doctor spent a lot of time with me to determine the best fit for my prescription, and I was able to choose frames that ended up being something I like. I'm picky, too. At my original appointment, the doctor provided in-depth details of my eyes, my nose bridge that I never would have noticed, leaving me more informed. I came to get my glasses, unannounced, and they were able to carve out some time to give me the glasses. Negatives: Glasses took a month to come in, and were estimated at 2 weeks (an anomaly). When picking up the glasses, There was an unexpected charge of $99.20 in the end for some unforeseen charges not covered by my (good) insurance, so I ended up paying out-of-pocket for that. Summary: 5 stars still, because of the enthusiasm, dedication to the job, constantly feeding you information about your eyes, and professionalism of the doctor and his assistant. Note: I see someone on here with a review about yelling, and I could never imagine this guy in that kind of situation. I mean, very passionate about his job, and is very direct about the state of your eyes (as you'd want in this scenario), but definitely never came off as rude once to me.

Xx Yy

Avoid this place. The doctor is quite unprofessional. The doctor was more interested in making conversation and jokes than do the eye examination. Because of this, it took twice as long to do the exam compared to other optometrists I've been to. I was there for more than an hour. He also kept leaving the exam to deal with other patients. Very unprofessional. The doctor is a very poor sales man. After the eye exam you are taken to the back and the doctor tries to sell extremely over priced glasses. The selection is abysmal and the doctor being a terrible sales man suggested there was some wrong with me for not picking frames he had chosen for me. Super unprofessional and insulting. Go to a proper optometrist and a proper eye glass shop where they know what they are doing. Never wasting my time with Sunnyvale optometric Center.

Brenda Fuller

The eye examiner yelled at me over the phone for quite a long time. This is the very first time I’ve encounter such unprofessional eye examiner. I had never experience being yelled at from any professionals that is working in medical field. But as they say, there is always first time for everything. In addition to yelling, he was unable to provide me with reference from my previous examination. I have other things that I would like to say but I will not provide other details. With this said, I told him that I did not appreciate the way he yelled at me. I hope he doesn’t do this to other patients. I will not go this place anymore and I will not recommend it.