1st experience:- I had a bad experience about front desk stuff really they don’t know their job. About 3 weeks before I called for make appointment they ask me what insurance I have, I provided to them insurance information & they confirmed me insurance is took. One week before they send me link for registration and providing helth information i submitted online form. One day before appointment ,they called me for reminder and told me good to go. I took the day off from my work place I went to the doctor early in the morning 9.30am. I signed the attendees sheet. Front desk lady call me and said we don’t take your insurance.i asked her why you told me know she answer me she don’t get time to call insurance company. I was shocked I ask her what I have to do now. She said you have to pay from your pocket. My eyes was bad condition I have to see doctor. Doctor came, I told him about this matter. Doctor told me “ I’m apologize this is our fault. he was nice to me but front desk lady even never say sorry to me. I pay from my pocket and see the doctor. 2nd experience:- That day after finished my appointment with doctor. I asked to the front desk same lady I want to make appointment for my Mom and Dad. She asked me same question what insurance they have I provided to her my parents insurance information insurance number first name last name date of birth home address everything she gave one month later appointment I said it’s ok. Today I got voice mail for Monday my parents appointment confirmed call. 30 minutes later i got call again doctor don’t take my parents insurance. I don’t have to say anything to her i just said cancel both appointments. I just share my experience. Honestly Doctor is very nice.

Well, I love my eye doctor and the staff. I never had to wait too long for my eye exam, and the doctor really cares about your vision. Plus the location (Sutphin Blvd/88th Ave-just off Hillside Ave) is great too.

I am not giving two stars because of the doctor, he is really cool person but those front desk staff or whoever receive phone call to make appointments are very rude, no manner at all, the way she speaks like she doesn’t want to give you a chance to talk.