After having a bad experience at SVS in Waterford. The Grand Rapids SVS took great care of fixing my prescription, going over all of the information on my eyes and glasses. So far my glasses are wonderful, like night and day. I hope the manager at Waterford (with thick black glasses) location gets retrained, it was a waste of time, she said bending the frame of glasses will fix not being able to see out of them. She was not listening and dismissed my issues. Thank You Grand Rapids location for picking up and correcting everything. Thanks again Blake Collins

Great professional customer service and received my glasses in a timely manner. Love the variety of selection to choose from. Highly recommend.

We came to pick up glasses and store was closed, no notes written, hours said open until 6pm we came @3pm. Strange business. .