My first optical experience was made with the help of Dr. Huang and the store manager Shane. Dr. Huang was thorough with my first eye exam and clearly explained my options. Shane was amazing helping me pick out frames and walking me through the entire process from start to finish. She made me feel comfortable and confident in my new eyewear. I was quoted 3 weeks to receive my new glasses and on the exact date my glasses were ready. There was some confusion because I received a survey from Target Optical the day before my glasses actually arrived in store. Shane helped resolve that confusion and I later received a text and a phone call letting me know they had arrived. I feel like the corporate office should not send surveys until they know glasses are received to avoid putting store employees in this type of situation in the future. Shane handled the situation with care and compassion. She listened to my concerns about the warranty protection program and explained the benefits and provided options to ensure I was confident and happy with my purchase. Shane is an asset to this store and I hope her hard work is recognized!

Kind and knowledgeable Dr with fantastic Opticians as well! My visit was easy and quick. Thank you to Shane who was a tremendous help with selecting the perfect glasses and working with my budget.

I had a great experience at Target Optical. I am not a customer and was in (great) eye pain, yet they welcomed me and helped me with my glasses adjustment. I have a Progressive prescription that needed adjustment, and they did it quickly and professionally. Margot and Maria were very friendly and helpful. Margot knew exactly what she was doing and made sure that my glasses fit perfectly. Now I can see clearly and comfortably, and I don't feel sick from the wrong fit. Progressive lenses are tricky, but they know how to handle them. I was very impressed by their service and expertise. I will definitely consider Target for my future optical needs. Thank you Margot and Target Optical!