Katy Mama2

Leaving 2 stars because Dr. Wallerich is the best. He is specializes in my difficult eye issues and gets me fixed up every six months. I don’t know what I’d do without him. He’s the ONLY reason I go to this store. I’ll go to the one in Eden Prarie now even tho I live four blocks from this one. I have waited 3 weeks for my glasses and whenever I’ve checked in, I was given new dates to expect them. Two days ago I was told something went wrong and they would get back to me. Never did. So, I went in. The lab couldn’t understand the way my Rx for the prism was written so they just made them without??? How is this even legit? Why did no one communicate? Is this real? I have literally never gotten glasses done right here, it’s an issue every time and I’m totally done. I have stuck it out because then Dr. Wallerich can check them to make sure they’re correctly done, but nope. Never again. There’s no accountability by the store, the store manager can’t help in optical, the 1800 optical number can’t help the store. There’s just no recourse. And it’s been so consistently bad over so many time (2X per year for at least 6), I don’t think anything would even make up for it. I’m disabled with high medical needs and have medical issues without the right glasses (dizziness, which is dangerous given I need crutches to walk) so I can’t afford to keep being dealt with like this. Corporate Target could and should do better. The photo is of my empty, glasses-less hand, just for fun. 🤓🙄😂

Marjie Ruth

While the selection of frames is not as large (or overwhelming) as at larger stores dealing only in eyewear, I found the offering to be sufficient with different sizes available for most styles. I was able to find a suitable frame in the most reasonable price range thanks to the salesperson's help. Thanh was knowledgeable, helpful but not overbearing or pushy, professional, and very pleasant. I went to Target Optical because my daughter had a very good experience also. I should have my new glasses within a week and anticipate a good result.

Tressie Hill

Dr. Wallerich and his team were very kind, professional and thorough. This visit was my first time needing eyeglasses and they made it so easy and comfortable!