Lisa Cabrera

I was initially very pleased with service at Target Optical. I ordered my glasses on September 12th and the young optician who helped me was wonderful. I believe his name was Chris, not 100% sure on that. Though the office was packed with clients and the optician was apparently the only one on duty, he remained calm, collected and able to help everyone. He did a real good job, told me my glasses would be ready in 3-4 weeks. I even got an AARP discount, so the price was pretty good too! Fast forward to today, 10/04/23. It hasn't been quite a month since I ordered, but figured I'd called to find out if my glasses might be ready. I really them and am struggling to make my current glasses work for me. No answer, I get rolled over to voicemail and the message states 'Please leave your message after the beep.' I started to leave a message but then it cut on me. I called three more times, same thing. At this point I'm not even sure anyone will hear my message because the voicemail doesn't say 'You've reached Target Optical' - I could be calling a random voicemail box for all I know. I decided to go to the store to check on my order - and my glasses were already there! I asked the optician on duty (and in training per her name tag) named Trisha when they arrived and she couldn't find that information. I would think that finding out when an order arrived would be a pretty basic thing to locate. So I got my glasses and went to shop in Target for some items. Not five minutes later, I received a text message from Target Optical saying my order is ready! Really?! Don't you get a prompt or Email, text or call once something has arrived, not when it has already been picked up! Not particularly happy about the follow through on the order and will question if it's worth going there the next time I need to order glasses.

Eric H

The front desk people are not getting paid enough. I dealt with the lady with the tattoos and the lady with the neat gold (i think) frame glasses and they wer ejust super helpful and nice and the docs there are cool and over all just a lovely experience overall at the Target optical today, and every other time I've been.

Paul Buckley

My eyeglasses nose piece fell off and I brought them into Target for repair. Zoe Martinez fixed them on the spot, looked them over for other loose screws and cleaned them. She was great!