I recently scheduled an appointment and had to call to let them know i was going to be late. “Jill” explained to me that I had a 10 minute grace period while actually laughing at me. As i get there, they let me know that the doctor has went on lunch and that I can wait around until 3 to see if they have an opening. It was 11:58. Stick to the Target Optical in West Ashley or Mount Pleasant if you actually want to be respected and treated correctly.

Jill was awesome!! She was oh so helpful picking out frames that looked good on my best friend and getting her prescription faxed over. She was so kind and knowledgeable and made the process so easy. I’ve never seen an optical appointment go by so quickly

First off, when I made the appointment the lady took my insurance information. That’s great so if there are questions it will be resolved before getting to the appointment. Wrong. We get there, all three of us to someone saying they didn’t have time to check insurance. Okay, that does happen but 30 mins later she was still having issues. Finally the doctor came out and helped the lady in figuring out the insurance…we go back finally to get our eyes checked. My daughter has been wearing scratched up contacts for a few weeks. She gets the new pair and she is excited to not have that discomfort. My other daughter gets fitted for glasses…we were told we couldn’t get the measurements as well for glasses (so we could order glasses online) I’ve never had a place tell us that. We leave. My daughter starts saying it feels like she isn’t wearing contacts at all…I check the prescription and it says -.75 and her last was -1.50….had to keep calling to even get the glasses after two weeks. I would never ever go back there at all.