Texas Eye Clinic
3575 W Walnut St c,
Garland, TX

So I've been using this optometrist for years and have never had issues until now but it's enough of a problem that we will not go back ever again and we canceled all our glasses and contacts. The optometrist himself is an awesome guy and I Enjoy dealing with him. But this comes down to his staff. They don't have the knowledge they need to do their jobs properly and on top of that they had my wife come ban in to try and deal with it which although a waste of her time, we are ok with. Right up until the point that the girl at the front counter lied to my wife's face and tried to blame my wife for her inability to do her job. In the end we canceled everything and won't be returning. It's a shame that one employee that can't do their job can ruin a relationship I've had for years where my whole family came here.

The doctor is terrible. They said they accepted kids and when we got to the appointment the doctor was rude and not professional.

The staff is amazing, they are helpful, and understanding. My daughter recently went to the eye doctor. It went very well. Everything was professional. A month later my daughter already broke her glasses and we went back again. They were very helpful, fast, and I appreciate the entire experience. I highly recommend to anyone whose kids need new glasses!