Thalia Acosta

They been coming through for me for YEARS ever since they were located in the mall, the employees have always been polite & so has the doctor 👨‍⚕️ I LOVE this optical! 10 Years strong & now they service my son 🙏🏻 😇 …

Cyn Ma

Great customer service, Vanessa always has treated us with kindness. We have been patients of Dr. Flores for 5 years now, he is very professional and knows his profession. The place and equipment is out dated but that is a corporate problem to solve not the doctor's or staff. The quality and the selection of frames could be better. The wait time and examine process is excellent as well as the completion of your new glasses. For me the best thing about TSO is they accommodate to your schedule and they accept so many different insurance. They are inside Ingram mall which is off NW Loop 410 and Ingram Rd. I recommend you give TSO a chance. Update 9/28/22 Another great visit, I love the staff they are very attentive and professional. They are located upstairs right top corner where Sears used to be above where Lubys used to be. Will be relocating soon which will be amazing.

Yasmin B

I've been coming here for at least 5 years now, the doctor is such a kind man, asks me how I'm doing while giving my eye exam, but even though it may seem like small talk, he is really listening to you. Even a year later (even on my second visit, when I had only met him once before a year prior) he remembers what I told him the previous year when we only met for maybe 15-20 minutes per year. He really cares about his patients health and life. His staff is always helpful and kind as well, and I've never had a problem, they are diligent and provide a great service. By the way they talk with each other, you can tell there is mutual respect in the office, which is a comfortable setting.