meg angelo

We Had great experiences with Dr. Chauncey Brown and have had no issues at all with him, unfortunately I had to cancel two appointments due to a sudden death and the front office still charged a fee for each of us canceling and said I signed a contract and I said I thought it was an unforeseen situation, but unfortunately they did not see it that way. We are not new patients, we have been with him for years. I’m so sorry just not professional. 😳😳

dominick boseman

It's taking almost a year for contacts.. then they call me and set an appointment for a test they recommended I wasn't able to make the appointment so I called prior To the appointment nobody answered the phone after multiple calls then i call in to get a new appointment Just for them to tell me I owe money because I missed The last appointment that I called multiple times about. And they did not answer. Nor do they want to see the phone records, nor will they continue services until I pay their fee for not showing up to an appointment that I tried to call about. I try to give them the benefit of the doubt but I highly don't recommend, I should have my contacts by now But They don't want to Accommodate me For the time wasted the time wasted just approve contacts that my insurance covers.. Then, they tried to get me to order another set of contacts through my insurance. Even though they never gave me my first ones, I would gladly pay a fee if they did their job correctly the first time.... update: they have been filing my paperwork wrong the entire time haven't even billed my insurance for the contacts, but the whole time they blamed the insurance company I just want my contacts so I can leave

Pamela Webb

I was so happy with my visit, Everyone from the receptionist, to the eye technician, to Dr. Brown were all so friendly and professional. I was given a thorough eye exam, and all instructions/results were clear and easy to understand. Scheduling was quick, and I did not feel rushed at all during the appointment. I will absolutely continue being a patient here, and I’ll be scheduling my husband too!