It was my first time here. From the first call with the Customer Service Representative to discuss my insurance and set the appointment to the office staff, this was a great experience!! Dr. Fletcher was friendly, informative, and professional in discussing my options. She asked specific questions regarding my vision and particular needs in order to arrive at the correct prescription. I also want to commend Mike for his helpfulness and willingness to examine every option in order to find the most affordable option while providing a top-quality product. Mike also explained all options available and their commitment to customer satisfaction .

This was my first time there and it will be the last time I go there as well. My experience was awful from the beginning to end . After my glasses finally arrived they didn't fit them to my face didn't do any adjustments. Pretty much rushed me out and when I needed my prescription changed they treated me like I was and it was an inconvenience

I’m giving it a 4 star because the girl that walked us in was nice, the Dr. Is very professional and so was the guy that helped us pick the glasses.HOWEVER the lady at the front desk had this passive aggressive attitude ,the least she could do is be nice after all she is greeting people in.