The Eye Center
3155 Curlew Rd,
Oldsmar, FL

I had an appointment today at the eye center for 230pm that I scheduled last year when I had my last yearly appointment. Their office called me two days ago to confirm and told me to come 15 minutes early to update paperwork. I arrived at 215 and completed the paperwork. I then sat in the lobby until after 3 pm. I was called back and did a few preliminary tests with a tech. I was then escorted back to the lobby to wait for another room to open to see the doctor. I finally completed my visit with the doctor at 4pm. I was then escorted to the optician center because I needed a new prescription. I have insurance for lenses and frames. I only wanted lenses because my frames are 1 year old. I was then told that if I did not want to purchase frames along with lenses they could not help me. This place needs a serious review by management. Stop overbooking appointments so you can get people in to see the doctor at their appointment time. My time is as important as yours. Also I have purchased glasses before at this location and I have never had to purchase a frame if I did not need one. It makes you think they just want to submit a claim on my insurance.

Dr. Victoria Huynh fitted me with a scleral lens for my bad left eye. I received amazing care and attention , all the way from doctor to staff. It takes a few visits to tweak the fit , and Dr Huynh tweaked me to 20-20 ! She also fitted me for soft contacts for the right eye. Staff trained me on care and lens insertions. They were very patient and super nice. I cannot thank them all enough for a truly positive experience!

First off, I was in this office for HOURS just to see the doctor for less than 10 minutes. I must have seen about 4 different assistants, one does testing, another asks questions, another does the glasses, etc. Meanwhile, they have me moving from room to room, and I do not walk easily. But this isn’t even the worst part. I check my patient portal later on, and I am “diagnosed” with things the doctor never even told me about! It says these things were discussed that Dr. Mueller did not mention in the 10 minutes I saw her. I tried calling, left a message for a technician to call me back, and never received a call. STAY AWAY FROM THIS PLACE! It is nothing but a scam for insurance money.