The Eye Clinic Surgicenter
2475 Village Ln #202, Billings, MT 59102, United States of America
+1 406-252-6608
https://theeyeclinicsurgicenter.com/
Spokane Dandy
11 months ago
The rudest, most unprofessional, unorganized physicians office I have encountered. Not enough seating in the lobby despite having 8 chairs roped off for “surgeries” that were finished in the am as I was told. Not one person from “surgery” sat in those chairs. Elderly people forced to stand and wait for hours (see below)
Doctor was running 1.5 hours late, they laughed and said it’s usually longer because he sees 70 Patients in a day (comes in from slc) Waited an additional 1.5 hours to see doc. No apologizes, nothing. 3 hour wait. Instead of finding chairs for these people that were standing they decided to have conversations with the rep from Aflac that stopped in.
After exam, doctor told me I needed to see the other eye doctor in the practice, when I went up to schedule they told me he was only taking surgical patients (I don’t know if will need surgery until
I see the doctor). I explained I was told this doctor was the only one that handled my issue. The receptionist shrugged and the other one chimed in “that’s not true”. So I started to ask her who else and she turned around and started talking to someone else.
Rude, unprofessional, unorganized mess. Avoid!
Alex Renney
11 months ago
Had made an appointment for my cornea transplant rejection emergency patiently waited, showed up do have the front desk apparently cancelled my appointment without letting anyone know just saying they left a message on a phone number that I never put on file. So thank you so much for doing this transplant and turning me away when I needed.
Kyle Archbold
11 months ago
They flat out lied to my face and told me I was covered. Then sent bill for full amount and would not work with me in any way. I work in medical profession and understand how frustrating the billing can be but was totally ignored and not listened too in any way. HIGHLY UNPROFESSIONAL