The Eye Place
708 E 15th St A,
Plano, TX

My visit yesterday was really great. A new face was added to the staff and boy she was extremely nice. The Eye Specialist Assistant did rush the exam, and never alerted me prior to blowing in my eye. The Eye Doctor as usual was rushing my exam, and tested the right eye twice. She does watch her staff upfront for accuracy. The justification for this five star belongs to the billing clerk. She was extremely hopeful, and I only returned because of location and Insurance. Also the young man was helpful in verifying insurance coverage for Eye and Glaucoma exam. Overall, I will return in two (2) years.

My husband and I have been going here since we moved four years ago. Both of us use glasses. The office is clean, the staff is friendly, great glasses options, and overall excellent care.

I originally had given 1 star because of an initial bad experience. However, when Dr Jenny saw it, she immediately reached out and made everything right. That goes a long way these days! It's getting more and more rare for people to care about an upset customer. She really cares and shows it.