The Eyecare Group
1402 Eastchester Dr,
High Point, NC

I didn't know the Eye Care group was purchased out by Triangle Vision. I have been going here for over 10 years, and having an eye condition and having to look for a new optometrist is scary. Dr. Kowal was the best optometrist. I've ever had. I found out about this transition when I was calling to get the remaining of my contacts for this year before my benefits reset. Some guy answered when I called the eyecare group in High Point, Rude, gave him my name and number. He stated he was not sure when they would call me back. I was like, they can just email my prescription, and I will get the rest of my contacts lens. " He didn't verify me or anything, and was like ok it will be emailed, and he hung up, didn't get my email address or anything. It's very disheartening, being that I was not aware of this transitioning . No phone call , email, letter, or anything.

Had a 3’O Clock appt. At 3:35 I walked out. Was told “it will be a while longer”. No we are running late, or sorry it is taking so long.

everyone was so friendly during my appointment this morning! It was also my birthday so I enjoyed the lovely staff surrounding me.. Thank you all for being great! & special thank you to the Dr who checked my vision and did his best! He was so funny and amazing!