The Johns Hopkins Wilmer Eye Institute
1800 Orleans St,
Baltimore, MD

I was referred out of state to been seen for a rare eye disease. I have been coming since May. Everyone from their administrative staff to Chief of Physicians Dr. Albert Jun MD, PhD and his amazing team of fellows especially Dr. Sharifi MD you can't get any better then them. Knowledge..professionalism, follow up, and care they bring is top notch. I drive 3 hrs to them and would drive 5! Best of the best!

My primary care physician helped me make an appointment here for a much needed consultation at the Baltimore location. The office called me on the morning of my appointment asking if I could come in earlier than my previously scheduled appointment time, by an hour or more. I said I couldn’t because I live over two hours away and was at work when they called. They then cancelled the appointment claiming the doctor had a meeting; however, I find it very unlikely that the doctor had a last minute meeting pop up after 3pm on a Friday when my appointment was only made two days ago….. so now I’ve lost money because I had to take the afternoon off of work just because the doctor didn’t want to take appointments on a Friday afternoon.

This is by far, one of the WORST "professional" institutions I've ever had the displeasure of dealing with. And the saddest part about it is, this service was never for me. A family member who is both very elderly and disabled has been a patient and as a WARNING, PLEASE be PRESENT with any human that you actually care a TINY bit about. These people are arrogant, dismissive, chaotic, disorganized, and lack BASIC human empathy. I've seen rescued animals being treated by non professionals with more integrity and care than this place. I wouldn't trust my senior dog in hospice to be left under this care without a spy cam. It's EXTREMELY disheartening to KNOW AND WITNESS people in the medical field SHOW they're only present for a CHECK. So many people put their faith and hope (understandably), in the hands of these places and they could care any less, (unless you paid them to care less, then they probably could). I'm so frustrated and angry for my family member and the LACK of expected professional treatment of their basic human rights, I could scream. Working in the background to have this addressed the PROPER way but want to WARN OTHERS to please please please PROTECT YOUR LOVED ONES WHO CAN'T ADVOCATE FOR THEMSELVES!!!!!!