The LASIK Vision Institute
,
Salt Lake City, UT
The LASIK Vision Institute connects patients in Salt Lake City with LASIK surgeons who are part of the LASIK.com network. The clinic does not have its own location in the city. Surgeons in the network are selected based on experience, technology, and patient outcomes, and offer FDA-approved procedures such as custom Wavefront all-laser LASIK.
, Salt Lake City, UT 84107, United States of America
+1 801-270-2087
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Juan Rodriguez
6 months ago
Overcharged me by more than $300. I literally have the receipt of what I was supposed to be charged, but my card was charged far more. It has been 4 months of me trying to resolve this issue, with constant lies by Jeremy. Including the used car salesman trick of telling me I could opt out of the "optional" $1000 insurance, then AN HOUR BEFORE MY PROCEDURE while I was already at the clinic and had already taken time off work, I'm told the insurance is mandatory. Then after the $1000 extra I wasn't expecting to pay, but still made the decision to. My card was charged more than $300 the agreed upon amount. Supposedly he called the credit card company to fix the issue. But it's been 4 months and every time I call the credit card company they say they have yet to be contacted.
Another extremely unprofessional practice is how Jeremy (who doesn't have a medical degree) is the one to go over possible complications and concerns with the patients. I'm well aware of the potential complications of corrective eye surgery and I don't appreciate being told there's "essentially no risks" by someone who's not doctor.
In addition, they repeatedly mixed up my name with other patients and what surgery I was getting throughout the process. I wouldn't have even left this review if I wasn't stolen from but this is ridiculous, you would expect to be treated better after paying just under $4000 for an elective procedure.
Lancealot
2 years ago
The best dang decision I've ever made was coming here.
My wife and I had it on the same day and we got our eyes fixed. I now have better eye site than when I went in 20/15 like a hawk. Love it And great customer care. I recommend this place to anyone.
Evian Peterson
2 years ago
The staff was all very kind and efficient. They made sure multiple times to make sure I was a good candidate for Lasik and that they were getting my prescription correct. I had my actual Lasik Procedure done 5 days ago and I can already see perfect. My vision was corrected to 20-15. 10/10 recommend these guy’s to anyone.
