Excellent Customer Service at this office. Mary is truly a pleasure and very knowledgeable and made us feel very comfortable for the first time at this location. Dr. Min is an excellent optometrist and very detailed and personable. One of the best eye groups I’ve been too in awhile.

Everyone in the office was friendly and very welcoming. I took my 5 year old to have her vision checked and they did such an awesome job with her. They were able to administer eye drops without her fussing and crying. While in the room waiting for the drops to kick in, they had music videos for the kiddos to watch. I’m impressed with how well an eye doctor’s office is able to accommodate children to ensure they are comfortable during their visit.

I’ve been going to Thomas Eye Group for over 15 years but this was my first time at the Hamilton Mill location. The experience at the front desk was nothing short of exceptional. From the moment I walked in, I was greeted with genuine smiles and a warm, welcoming atmosphere that immediately put me at ease. What impressed me most was their ability to multitask without compromising the quality of their interactions. While handling phone calls and administrative tasks, they remained fully present and engaged with patients standing at the desk. This level of dedication and focus is a true testament to their commitment to providing exceptional service. Dr. Catherina Min is the epitome of a physician with exceptional bedside manners. From the moment she stepped in the room, her warm smile and genuine demeanor instantly put me at ease. She has the ability to make you feel seen and heard, dedicating her full attention to my concerns. Her gentle tone and reassuring words conveyed empathy and understanding, creating an environment where I felt comfortable discussing my concerns openly. She took the time to explain jargon in simple terms. I am truly grateful for the outstanding service I received during my visit.