Thomas Eye Group - Sandy Springs Office
5995 Barfield Rd,
Sandy Springs, GA

Ridiculous! I scheduled the first time for a simple eyeglass exam. They called and told me that since I have some dry eye issues, I need to see the Dry Eye Specialist. The person on the phone made it seem like they could do both at the same appointment. So they made me change to the following week. FINE. This morning I got a call telling me that if I can't come earlier than the scheduled appointment, I WILL be penalized by having to RESCEDULE for another day. Not only that - it is two separate appointments for each issue. You want my money twice after giving bad info? Cancel. I'm sorry I can't deal with a disorganized group. Train your reps to be clear. I'll find a locally owned place. I put in for half day at work under thr idea of showing up at 2. Not 12:30.

Medical care excellent!! Check in absolutely terrible!! They treat people without any respect, calling patients by their first name, no please our thank for anything and demanding everyone do as they say. I know you are busy but the assembly line should disguised somewhat and a friendly smile wouldn’t hurt once in a while. Check out is fine . Billing is relentless. I had paid in full at time of service or when billed in post-op. I got a bill for $10. Dollars almost a year after service provided, no explanation of charges.I responded that I live overseas and would pay the next time I was in town. The bill was sent to collections!! I sent ten dollar payment with a $40. Wire transfer charge. THANKS very much!!

Early morning visit with Dr. Wallace at the Sandy Springs office today. The Specialists(Martha, I believe) that administered multiple screenings and visual tests was very pleasant. It was obvious that she loves her job. Dr. Wallace is very thorough, she reviewed each test with me and answered our questions. The results were great!! I will see her again next year for another good report!!

I felt like a small child who was waiting to ride his first roller coaster and was next in line… But I must say Kristina, my surgery counselor was nothing short of amazing. She has such an amazing disposition for the role she is in, and she was able to bring a sense of care as that of a mother, as well as great knowledge and passion for the field of eye care. Kristina Kept that kid from looking for the chicken exit on a day of surgery. Thanks, Kristina.

Good day All, The entire team at the Thomas Eye Group we're outstanding. From the receptionist, to the eyes specialists, as I saw 3 eye specialists, to Dr. B. I just felt so relaxed I was a bit nervous going in because it had something to do with my vision. They made me feel so comfortable, relaxed and not to worry. I would highly recommend them to anyone as they were extremely professional, caring, understanding, Etc thank you! Patrick

We had to take our 2 month old in to evaluate his droopy eyelid. Everyone was so incredibly kind. They also explained the process and what exactly they were looking for, which was extremely helpful. All the staff (including Dr. Berland) were fantastic with our son. The office is very busy, but they are great at getting people through. They have a separate waiting are for peds and within that area, there's a darker area for when their eyes are dilated. It was a very soothing experience for our little one. We came all the way from Winder to the Sandy Springs location and it was 100% worth it. Thank you.