TJH Medical Services
13420 Jamaica Ave, Queens, NY 11418, United States of America
+1 718-206-6742
https://jamaicahospital.org/tjh/
N B
11 months ago
THE WORST staff. Wait times are horrible, staff doesn't know how to schedule and you'll be waiting over an hour even if you get there eearly. Twice I've showed up and told my daughter can't be seen because her insurance referral expired and that we need new ones. The staff should check and make sure before the actual visit. When you tell them they catch attitudes and become unprofessional
I wish there was 0 stars
Lanceypie Sebastian
11 months ago
I had a appointment scheduled for today at 2:30 when I showed up today and I was told my appointment was canceled yesterday… and then it changed to this morning at 9am and then it changed to 12 noon. I did see notification at 12 :10 from my chart once I was already at the doctors office that the appointment was canceled and then rescheduled for a different doctor on Thursday. I was told that I said i didn’t want to see dr Yang Russel which is a complete and total lie. I have never said anything remotely close to this. I remember her calling me 6 months ago and there was a discrepancy on whether I should take medication she wanted me to take which I did not want to take. Now I have an appointment for Thursday 12/8 at 2pm which I did not make. I will not be there on thur 12/8 which I thought I made clear when I was in the office today. I will not waste my time the appointments have been canceled numerous times since I saw her earlier this year … I had no idea the reason was clearly the doctor had a issue with me not the other way around. This was unprofessional and manipulative to have a patient attempting to receive care be turned away numerous times and not realizing I wouldn’t receive care at all.
Waterdesk
11 months ago
My wife received service from this place and was informed to return home after her ultrasound and that her doctor would call us and explain the results within 24 hours. 24 hours pass and we still heard nothing. We had to be the ones to take initiative to call our doctor about the ultrasound results, and when we did contact our doctor, she tells us that TJH Medical Services didn't send anything. This place is truly garbage. How you can just leave patients in the dark about important medical information is beyond me....