Total Vision
485 Willard Ave,
Newington, CT

I was long term patient of Total Vision. Unfortunately Dr. Strand is not available now and I was rescheduled with Dr. Romano. I had the worst experience in my life. Dr. Romano was very unprofessional and rude with me. She tried to discuss Dr. Strand personal life with me and when I refused that, my appointment was suddenly canceled. Dr. Romano twice was yelled to me : "Go! Bye!" While I was bringing my concern with receptionist, Dr. Romano continued yelled at me and her assistant told loudly:" Doc, I am your witness!" Witness of what? They unreasonably teamed up together against me as a patient! ...Well, sadly, I am leaving the office where I was a patient for around 16 years. P.S. Dr. Strand and his receptionist were great.

They took my insurance and had a good range of women's frames. They were very patient with me after my glasses came in for adjustments I had to go back couple times as it was my first pair of transitions glasses). The exam was great and the facility is immaculate and spacious. Highly recommend to all near and far.

Been a customer for the last 5 or 6 years consistently. Love the technology they use to check your retina and overall health of your eyes. The optometrist made sure she WASHED her hands, meaning they definitely read the reviews to improve customer service. Also, they have a good selection of frames with the delivery time being only a few Weeks. Good service from everyone overall.