Total Vision Center
4101 E 42nd St #106,
Odessa, TX

Got a wrong prescription. Staff are not properly trained, I've called for a week now to have them send my medical records faxed over to another doctor still have not had them faxed. Just no customer service. Alot of time and money spent.

I went through the process of creating a profile with them, sharing insurance info, and booking an appointment. … More

Dr. Adcox is awesome. Some of his staff is great as well. The staff answering the phones , not so much! They seem to need training or at least, they need to understand that customers have options and despite having a great Doctor, some would go elsewhere based on their neutral at best phone etiquette.