Total Vision Optical
87-03 Roosevelt Ave,
Queens, NY

I would recomment this place. I really did not know i needed glasses and this place explain everyting to me. My name is Juan Plaza and believe they did a nice job with my eyes and also glasses. I would tell my friends and family to come …

I had a great experience here, ask for Karen she was a big help

Been trying to find a place for my glasses, and good thing I found this place. The service was so great! As a shy person, I feel comfortable choosing my glasses and don’t feel any pressure at all. Staff and doctor here are the best! Recommend it.

⭐⭐⭐⭐⭐ I had a wonderful experience at Total Vision Optical. The doctor was excellent, …

Best service and customer service. The best recommendation to this business.

I wholeheartedly recommend Optical Vision; excellent service. They have been meeting my eye care needs for years, providing checkups, attention, and everything related to my vision. Doctors and staff in general are excellent. Thank you so much! I will always recommend them.

For four years I have been going to this Optical for my yearly prescription eye exam and cannot recommend it enough. The doctor is wonderful, the whole staff is bilingual and prices are unbearable. I highly recommend them!

Best Total Vision place! Very nice custumer attention , and management and respect. I would definitely come here again.

I got my glasses fixed when tho they were broken. I'll totally recommend it for any circumstance dealing when it comes to glasses.

Amazing service , ladies @ service desk are very kind i recommend 💯💯 …

The doctor and workers offer Professional and caring services, quick and informative.

This place has been my go to for any eye medical care. Doctors are extremely professional and welcoming. Thank you for time and patience i definitely recommend this place for anyones next eye care diagnostics.

Very helpful and attentive to your needs! Their hours are convenient and the people who work there are friendly. They allow you to take your time trying frames on. Exams are thorough.

Incredible store with an incredible staff. Every time I go, everyone is with a big smile and ready to help. The best prices, one with the best customer service. Keep it going!

The service was perfect and I really recommend to go to total vision optical to get ur glasses 😁 …

I’m really happy with these glasses! They fit great, look amazing, and feel super comfortable. The lenses are clear, and the style matches everything I wear. If you’re thinking about getting them, go for you won’t regret it!

I would recomment this place. I really did not know i needed glasses and this place explain everyting to me. My name is Juan Plaza and believe they did a nice job with my eyes and also glasses. I would tell my friends and family to come … More

they were very attentive and kind. i even called before visiting and they were extremely helpful. i would highly recommend coming here.

I have been coming here for over 5 years, always ready to help and assist me. Very friendly place and has a variety of glasses to choose from.

Had a great experience coming here everyone here was very helpful and attentive to your needs! Their hours are convenient and the process was very easy. They allow you to take your time trying frames on & just overall making sure you get exactly what you’re looking for!

They give a great service and also great discount. I really love it. I am planning to visit again with my dad. Thank you guys for good work.

I love the attention here it's the best you should come here because I came here always and they give you the best options

Great service!i got two pairs of glasses they came out perfect and beautiful.

Amazing staff! Karen helped me out so much! Wide selection of frames to choose from. Will be coming back soon to get another pair! Highly recommend!

Great place! I came here with my three siblings for an eye exam and they were very quick and efficient! Would totally recommend 10/10

Went here a week ago for new glasses, it came out perfect. Got the new glasses today and it was great. The staff was great, they really helped us. We were satisfied with our visit. Thank you! 😊🩷 …

Additional insights on Total Vision Optical operation. My husband went there last week, not sure why, perhaps he forgot to avoid that place. Person who served him charged him out of pocket because was not able to use the insurance we have. When I asked why, I got a very unpleasant confrontation with the staff, including manager Xavier, very unfriendly person. His reaction to conversation what happened was "we did not ask him to come" or "you don't have to come here". Of course we will not go in there anymore. Noone should. Total Vision Optical is a total disappointment. I don't understand who gave the store 5 stars. Do the owners fabricate the reviews? Or delete everything with fewer stars? I went to the store a couple of months ago to order progressive eyeglasses. I paid up front for the lenses and frames I picked in there. On my way home I visited a few eyeglass stores and found out the frames I picked at the Total Vision Optical are highly overpriced. I bought different frames and went back to the Total Vision Optical store to change them. The store employees were not happy and it came to almost an argument before they agreed to use my frames. The eyeglasses were done quickly but unfortunately they came out useless. I am not able to see correctly. I went back to the store and was told it is possible to fix the lenses but I need to see their doctor as my prescription might not be right. I said I don’t want to change the prescription beacuse I am sure it is correct and will come back. I did come back but not right away because I was traveling and was very busy at work. It has passed a couple of months when I visited the store again. This time I was told my eyeglasses cannot be fixed, it is too long and the prescription was not from them. There were no options to resolve the issue, the store employees were very defensive and argumentative... In a summary, I was charged $350 for something that is useless. Money thrown away. Please! Avoid the Total Vision Optical store.There are many great places in the neighborhood, this one deserves 0 stars.

It was amazing customer service was excellent as well if you guys are in the queens area please come check this location out I promise you won’t be disappointed

Excellent they go above and beyond in customer service and always take there time to hear the customer out and help them to there needs

Great experience with the doctor, receptionist, and Jackie, who helped me pick out a right fit for my glasses. (Not all glasses fit all faces) Professional and friendly, works with your budget. Recommend giving it a try.

I had a great experience at this optical shop, The staff was friendly and took the time to help me choose the perfect pair of glasses My glasses arrive quickly and fit me perfectly. I’m very happy with my new glasses. Highly recommended.

Me and my boyfriend had such a great experience here! The doctor was super nice and professional and made sure our lenses were perfect. A big thank you to Camila, who recommended this place to me that also works here, she’s amazing and so helpful! Everyone who works there was really kind and welcoming. I highly recommend this place for anyone needing lenses or glasses! 🙏

Amazing service Karen helped my wife get the glasses she wanted the measurements were perfect. They treat you like family. 10/10 recommend.