Total Vision Sports Arena
3750 Sports Arena Blvd suite 9,
San Diego, CA

I had my first appointment for an eye exam and glasses. Great location (next to an ice cream shop) with a clean and beautiful facility! Everyone from start to finish was professional and very helpful, especially the manager for answering all my insurance questions! Looking forward to picking up my glasses in a couple of weeks! The only thing, not an issue is that it can get busy so you may have to wait a while, but it is a nice shopping center with comfortable chairs, and a coffee machine!

I had my first eye exam ever and had such a great experience here! The team was so nice. The receptionist Diane checked me in so quickly and was very friendly. Leon did my pre test and explained everything he was doing very clearly so I knew why they were doing each test. I was seen by Dr. Mallari and she was the sweetest and answered all of my questions. They all made this visit wonderful.

Initial exam and visit was fine and that is the two star for. Made a mistake of ordering frame and lenses here, what a miserable waste of 8 weeks time and over 250 miles travel back and fort this was. My credit card was charged for full amount in advance which was a big red flag. Never again, after 5 weeks, I went to pick up and both eyewear were wrong (sunglasses completely different frame and lenses for frame I brought in was not what I picked. Complete nightmare, no communication, manager refused to talk to me and when she did, she basically said they have no control over what the Lab does. Complete lack of responsibility for mistakes and very bad communication. At the end, after 4 visits (66 miles round trip each time) my prescription Sunglasses was never completed and got refunded for that part of order. Very unpleasant experience and complete wasted 8 weeks of my life that I will never have back. 👎🏾👎🏼