I had an appointment for an eye examination every thing went fine I ordered since it been over five years since I have ordered some new glasses which were quite expensive and it took over a month to receive, but a very helpful staff and a very nice place........if this helps please give a like ..............👍 ............... …

Dr. Williams is an excellent provider. He takes the time to answer all my questions and address all my concerns. I’ve had eye problems for my entire life and this is the first office that has been able to actually address what is going on and provide a treatment plan and solutions that actually help and work. I’ve not had good experiences with their office staff in the past, but the new people that are there now are knowledgeable, efficient, courteous, and deliver patient centered care to the best of their ability. I feel truly taken care of when I go in and that my eye health is in good hands. The only thing that keeps me from making this a 4 or 5 star review is the billing. Their billing department definitely leaves more to be desired and needs more training or work. I’m constantly having to call in about my bill and how they are billing insurance. If I had known that their billing staff hadn’t improved like the rest of their staff has, I would have requested to bill my insurance myself. It takes more of my time and is more of a headache working with their billing department than it should be. I work in medical billing myself and verify my insurance benefits before going into the office for an appointment so I’m not left with any surprises. I am still left surprised by the inability to bill correctly by this clinic, though I guess I shouldn’t be by now. I wouldn’t expect patients to have to tell me how to bill in my own job and it is beyond frustrating that this is a constant occurrence and battle with this practice. If it weren’t for the excellent providers there that specialize in my specific eye condition, the frustration with the billing department would have me looking for a new provider.

I honestly don’t know why they only have three stars when they are a five star outfit. Everybody from the receptionist to the eye doctor to the optical department have been great! I’ve bought cheap glasses from Eyemart and a year later went all the way from Caldwell to Meridian to specifically go back to Treasure Valley Eye… to replace the garbage ones I got at Eyemart. I will always go to treasure Valley Eye Center. I hope they read this, you guys did an excellent job and I thank you!!!