Ashley Ordonez

I had the best customer experience .Front desk went above and beyond. The lady who helped me was Carolina Rubio who made my experience very welcoming throughout my visit. Recommend speaking to her if any questions or doubts on any procedures. Another assistant who was amazing was Sadia Rodriguez. Very attentive and friendly.

Francisco Urrutia

Ok so I have been here multiple times . so the last time I came primarily because for months I had been having headaches and overall not feeling well. I attritbuted it to overworking and would take Advil Tylenol or aspirin and would push through the symptoms this happened nfor a couple months This was constant to the point that I felt I had forgotten what feeling normal felt like Feeling like that had become a part of the day until one day I noticed one foot was swollen around my ankle , this alarmed me but I put off going to the doctor since I had been working too much I was not able to make the time. So the headaches and feeling like a hungover zombie that had not slept for weeks continued . Then I decided to take a day off which I cannot afford to do with my job to come to this clinic. So in the past I usually came here because I have problems with recurring alopecia or bald spots . And the last few times I came I would get shots in the bald spots and that fixed the issue So I figured i would save time and come for both issues since I recently also had one bald spot develop. I forgot the doctor's name but anyways I explained to him everything he said that the swollen feet were caused by my feet being flat. He paid no attention to my unwell feeling or my headache he said take Tylenol He prescribed insoles for shoes and a steroid which would not help with whatever was causing my illness and only relief symptoms. For the bald spots I asked to have the shots which they would charge separately by the way. And he he casually said that instead of providing the treatment that would help he referred me "upstairs to their laser and skin care clinic" like they work together or something . Which I did. Not go because that meant also paying them for another consult on top of what I paid the TU family already -_-. So what I did since I had a feeling the doctor did not care at all and something was telling me that something more serious was going on with my body . I trusted my instincts and felt this doctor was completely inefficient. I decided to make an appointment at a clinic where they provide my gender transition injections because I thought that I could be from the hormones I take. Anyways I walk in the the clinic they take my weight and blood pressure and temperature the usual. As soon as the nurse leaves my new doctor walks in that was the first time I meet him since the last doctor I seen for years retired. Not even 1 minute in I explained my symptoms he said the following " I suspect you have hypertension which is causing your unwell feeling since the last two times you came in and today your blood pressure has read as higher than normal. We will retest and provide you a machine so you can test at home ". He also added that "on top of my usual hormones he was prescring a blood pressure medication and that I should take it and test my blood pressure for changes ". So I immediately began testing and sure enough my blood pressure was super high every the whole day for a out 3 days then I began taking the lisipronil I immediately started to see my blood pressure normalize into a normal range. After two or 3 days I felt normal again for the first time in months . It felt strange at first because I had felt unwell not normal for so long that I had forgotten how feeling normal and healthy was So the doctor which is not supposed to be a regular doctor caught my illness . Which is not supposed to be the reason I go there . I only go there to get my transgender hormones . Detected and and caught Illness He also did something about it with me asking 🫤 . I'm soooo disappointed by the TU family clinic because they were ok in the past I don't know what is happening here . let me say straight away that this place is about the same price wise as other clinics They charge as soon as you check in for consultation then you pay for the tests , etc etc the difference via with some other doctors they often times give you medication if they have here no

Javier Panameño

Attention was excellent at the desk by Sadia R. Also the rest of the team was kind to me. I’m coming back for some test results I’m a few days and will update the review when done to review the clinic in general.