Super happy with the entire appointment! Front desk, Olga, was extremely friendly and efficient! The doc was careful to explain all the findings and offered what I thought to be great plan of attack for those issues. Would highly recommend Tucson Eye!!!

Woke up with swollen and painful red eye. Called Dr Kaufer and they scheduled me asap. The staff is always very professional and accommodating. Dr Kaufer is thorough and very down to earth.

The lead MD and owner seems fine. This clinic is mis-managed and consistently wastes everyone's time. Every appointment I've had has taken 45-hour for basic semi-annual testing and most have started 15-30 minutes late. The last straw was when I called to re-schedule two months inadvance for a 9:15 appt. The confirmation text message also confirmed 9:15 AM. The receptionist, when asked at 9:45, said I had a 10:30Am appt, even though I wrote 9:15 AM on the check-in form (which no one looks at). The response, when I asked to be seen immediately to make things right (and not wait until 10:30) or I could find some other clinic, I was told to find another clinic. The front desk staff blamed a 3rd party appt reminder company, not themselves. If you like service like the DMV and are retired and have all day to spend, and have little self-respect, enjoy.