Two Jintau OD
15888 Main St Suite 112A,
Hesperia, CA

great front office staff and will go there when i ever need too .i was a walk in they were just great

I absolutely love this place! The staff is so amazing! We always feel so comfortable and like we are at home!! The staff is knowledgeable and experienced. They always remember us and make us feel like old friends. We have been going to Dr. Two for 7 years now and would not go anywhere else. I highly recommend this optometrist office!!

Only reason to be giving a 1 start is to be able to leave a review , I hope a lot of you people read this review and take into consideration before coming! I am some one who comes from owning a business with 5 star rating and it literally makes me in disbelief on how horrible there staff and professionalism is even including the doctors which I guess , if there own doctor has horrible customer service you can only image the staff . They had horrible customer service towards my elderly mother who needed help on which glasses to get , there was 2 girls that were kind but the receptionist with the Chinese tattoo on her neck , was extremely rude to my mother asking her very sarcastically on how she doesn’t understand what glasses she needs , mind u my mother is elderly and if she knew what glasses she needed she would have not need to take an eye exam . I dont really feel like I need to explain more and waste more of my time writing this , I hate to write a bad review about a small business but wow , just wow on the customer service it makes me almost laugh on how horrible the receptionist is that I feel bad for her but anyways I wouldn’t recommend this place . Some may have a good experience maybe but me and my mother didn’t .

I am so pleased that (sorry I didn't get her name) The lady that works the front desk gave me a nice price on my daughter's Michael Kors glasses and even put a rush in to have them made. I thought it was going to be about a week but I was called two days later on a Saturday by the way when they are closed and the sweet little Asian lady had my daughter's beautiful glasses all ready and did them herself she said on the weekend. I was shocked!!! I definitely need to go back and ask them their names and edit this review. This is my forever eyeglass shop while I live out here. I might even buy my next pair of Gucci sunglasses here since I don't wear prescription but definitely my daughter's next pair.

Flexible, professional, and very helpful. Immediately issued me a referral to see a retinal specialist which I got in to see two days later and had surgery two days after that. I would refer this eye doctor to anyone I know.

Dr Two is always very in detail with getting me my correct prescription. They are always professional and super helpful when selecting glasses. They also were able to fit in my son ASAP when he broke his glasses.

This office is committing FRAUD. I went here for an eye injury and not only felt like my issue was dismissed and the Dr. took all of ten seconds to look at my eye, I then get a letter in the mail saying IEHPhas approved services. Geat, you may think, but the services approved are services I DID NOT get. Such as a total comprehensive exam, frames and even fitting for frames TWICE. I will be filing a report with my insurance in hope's that this place of practice is, at the very least, questioned and punished for taking advantage of the system

I usually don’t leave reviews, but I feel like it’s important to share my experience. I feel it’s also important to mention I’ve been coming to Jintau since I was a little girl and have never experienced this before. I went in to request contact lens samples for my mom, and from the start, the front desk was not welcoming. One young lady was helpful but then she got busy and Jennifer came to finish me up. She began with not be able to locate her file, which was already concerning. Especially since we come all the time and even last time they couldn’t find her file. When I mentioned that my mom really needed the samples, Jennifer made an unnecessary comment about “just buy the boxes then” instead of providing the sample boxes they had available. Her tone came off dismissive and rude. Throughout the visit, Jennifer continued to be unprofessional. My mom had been told earlier that morning over the phone that she could purchase just a pair, but in person Jennifer told me that wasn’t allowed. Instead, she insisted my mom would need to purchase full boxes for over $250, and only then would she consider giving samples. She even said directly, “We don’t do free stuff, we’re a business.” Which makes 0 sense if we’re asking to purchase them? I even mentioned that the lady from the morning said she could, it would’ve been nice she did it for us this time and then mention it couldn’t happen again. Again, I fully understand that businesses need to make money, but the way this situation was handled lacked empathy, professionalism, and respect. The attitude and contradictions left me feeling frustrated and unwelcome. This experience has made me question whether I would want to continue coming here at all. On another note, I love Two and am so sad I had to experience this and loose my doctor who I have felt comfortable with my entire life due to a rude desk lady.

I accidentally stepped on my glasses at home and broke the arms off. Went in the office as a walk in with gorilla tape holding them around my head so I could drive. The Dr. Had them fixed with new frame within 2 minutes. Thank you sooooo much. Reasonable price 30 bucks.

DO NOT COME HERE Worst optometrist I’ve ever been to. 1st I ordered pink lenses. They look over 3 weeks to arrive and they were brown. I did not even get a case or anything with the glasses, they just handed me the glasses alone not even a rag to clean. I then asked for my prescription over the phone and the lady said the process was too long to do over the phone so I have to come in. The Process being to send an email and sign it. SMH. The staff was overly rude, doctor himself was rude and made remarks about everything I commented on why I need glasses. Do not go here. Whole time I was there the staff was only worried about talking down on the patients. The office is very messy they have papers and files all over the place. Very un professional

This doctor has no business having a license still active. My son went in with a stye in his eye and needed a prescription for antibiotics to help him and he told him he has dry eye and tried to sell him drops for $30. I took him to the Urgent Care in long and behold he had a stye in his eye and got prescribed antibiotic eye drops. The doctor looks like he definitely should be retired.. I will be complaining to the State Board. I absolutely do not recommend you go to this establishment you will regret it! I have no idea why on Earth he is still practicing.

They called on 10/4 to let me know my glasses were ready for pick up, they hung up as soon as I answered. I called right back they answered but forwarded me to hold immediately. I waited 5 min. I hung up called back they answered got my info put me on hold 18 plus min. I called back on a private number and when they answered I asked them why they are so inefficient all the lady could say was "their very busy , your glasses are ready. Have a nice day." and hung up. When I picked up my glasses 10/5, the lady I believe is new gave me a smile with a glare and nodded as if she was the one who took my call the day before I said "Yea you knew exactly who I am, you were the one on the phone yesterday." She got my glasses, I noticed they were scratched. I let her know and she denied it by saying it was a smudge from the cloth!!! I had no problems with any of the staff beforehand. But I'd rather find a new office at this time.

A lot of these reviews complain about the time it takes to get your glasses. The time it takes is based on your INSURANCE, not the place itself. If you buy your glasses outright, skipping insurance, they can have them ready in 30 minutes (as they did for me). As for any unprofessionalism, yes, there is a little bit of it, but it's about the same as every other eye doctor I've ever went to. Honestly, the fact that I paid only $60 for my current pair of glasses and it took me more time to go from the eye doctor, to petco, and back, than it did for them to have my glasses ready was a godsend. I will be coming back, and I don't think I'll be switching eye doctors again.