My very first time here. I did have to wait a good while but that I didn’t mind since I know it’s an ER so it is expected. As soon as I got put in a room one of the doctors came and evaluated me and was super nice, the nurse’s were super nice as well. The only thing that I did not like was one of the rude receptionist she is an older lady she wears glasses and has gray boxer braids, she did not greet me once I came in and just her whole vibe was an attitude and keep in mind I was being nice to this lady the whole time. Once she came in the room to give me my ID back I had asked her if I was good to go pretty loud and clear she kept walking and I once again said,”Ma’am am I good to go?” She did not even stop and look back and with an attitude of course said,”I don’t know.” She was the only reason my experience here was not that great. I work as a receptionist in a doctors office and I know for a fact that’s not how you act or treat your patients

Great service! I had a stye that became very infected, causing swelling in my face. I needed emergency surgery (referred from Medhelp on 280), where they drained the area and gave antibiotics. Everyone was super nice and helpful. The surgery was done with local anesthesia so I was in & out in under 2.5hrs on a Saturday. I didn't want to have to go but was happy for all of the help I received! I'm doing so much better after just a few days.

I went there a year ago in agony with an eyeball that was full of splinters. I had already seen my primary care doctor that day and he said I would have to see an ophthalmologist, so I rushed to Callahan. They made me wait 7 hours, even though they had told me there was only one person ahead of me. Numerous people came in after me, and every one of them was seen before me. I asked the receptionist if I had been forgotten, but her response was, "No, we've just had so many emergencies." I saw all those people come in, and I heard their stories and not one was an emergency like mine. The difference was obvious, though. They were all the same color as the receptionist, and some of them, she even knew as friends. I would DIE before I would go back there. Giving this facility one star is actually an exaggeration. The three doctors who worked for hours to remove all the splinters from my eye were wonderful, though. It's a shame that the place isn't run better. I told my primary care doctor of my experience and he said he knew what it was like and had tried to warn me, but I knew of no other option, because it was late in the day.