Adam in Dr. Ding's office has superior customer service skills. During my interaction with him at the front desk, he was professional and kind. The doctor's office was very busy but Adam treated each patient with patience, kindness and respect. He also communicated with each of us about the wait time without us having to ask. I appreciated his enthusiasm and professionalism. Thanks Adam for making UMass a great place to get care!

I had an appointment with Dr Juan Ding today. My visit lasted more than 1 hour however my interaction with dr. Juan Ding lasted 3 minutes or so. To my complete disappointment there was no trial with regards to lenses. Dr. Ding put one set … More

Dr. Juan Ding and the staff are great. They are always very friendly, cordial, and professional. … More