NAS AL

The ophthalmologist I saw was truly exceptional. Dr.Phyo was very knowledgeable and experienced, and she took the time to thoroughly explain my condition to me. They answered all of my questions patiently and comprehensively, and I never felt rushed or pressured. They also provided me with various treatment options and helped me choose the best one for my needs. I highly recommend the United Health Center's ophthalmology department to anyone looking for excellent eye care. They offer a combination of friendly staff, skilled doctors, modern facilities, and advanced equipment, all at an affordable price. My experience was truly positive, and I left feeling confident and informed about my vision health. Thank you Dr.Phyo and front desk Alexis , Jacquline and Brittany

icyn137

One word, rude! The receptionists are all rude! They will not care about you or your time, they will also tell you it’s not their job to verify insurance, and will refuse to check you in. So what is your job??? Dear United health center, you are paying your receptionists to be rude! Unprofessional! Worst customer service ever experienced. They also threaten to refuse service and cancel my appointment because they couldn’t pick up the phone to call the insurance to verify information they do not have even though proof of insurance was provided. This information should have been verified before I arrive when all the necessary information was provided to you. The manager blamed it on their ignorance. Ignorance is not bliss and does not excuse you from being rude to patients.

Rebeka Cha

Worst Receptionist ever!!!! Everything was fine I asked her about my prescription number and she did it for me but I forgot to mention my sister prescription she then looked at me and give me a big sighhhhhhhhhhh with attitude, how disgusting. Please don’t treat your patients with disrespectful manner. If you can’t handle customer service, work somewhere else. Also, another man came right after me and she talked to him as if he was dumb!! Girl bye!!!!!