UPMC Vision Institute
100 Delafield Rd Suite 201B,
Pittsburgh, PA

If I could give this place a zero I would because that is what they deserve. This was my first time going here, and let me tell you I was not impressed at all. The receptionist and staff were rude and seem to rush through the eye exams. When asking questions, they brushed me off and gave a one word answer. I was very disappointed and dissatisfied with the doctor not giving me my prescription at the end of my visit, she said my eyes would change and to come back. I called the office and demanded my eye prescription so I could start looking for glasses, apparently they said they mailed it out on January 14th and now it's January 24 and I still have not received it. I have left numerous messages with them and they give me the runaround saying they will fax it or whatever else . In conclusion I messaged them again to email me with it or mail it and put tracking on it let's see what they do. I would not recommend this place to anyone I know or anyone. These people are not educated in their field, no customer service, and rude. I will not go back. I better get my prescription!

The most miserable lady working at front desk.I will not go back and would not recommend this office to my worst enemy

SLOPPY STAFF THEY TREAT ATTEMPT TO TREAT ELDERLY PATIENTE LIKE NOTHING

Called with a question and was cut off and transferred in the middle of a sentence. Very frustrating.

Nice front desk staff