My vision suddenly got blurry so I called. After 27 min on hold she listened and said "we don't have any appointments available". That's the level of compassion and follow through I like to see in a doctors office (sarcasm)! 🙄 …

Went to this office as emergency, detached retina. First evaluation was by Dr Gallagher, excellent. Very personable, explained everything that needed done and the urgency. Conferred with Dr. Rosin immediately he came in exam and discussed the importance of the surgery. Both doctors made sure I understood everything in simple terms and answered all questions. But were concerned with a heart procedure I was to have done the next day. I told them that had been canceled because my cardiologist thought this was more important to save my eye sight. Dr. Gallagher talked immediately to my cardiologist, he faxed over the clearance within minutes. Eye surgery was done next day. Very happy with the care I got would recommend them highly!!

I'm still waiting for my 11am appointment and it's 1:10pm. I went and asked if I could reschedule if it was going to be much longer, and was told by an irritated nurse that their was still a patient ahead of me. What kind of answer was that! I told her I drove 4 hours to get here, and was here the 30 min before scheduled time as told to be, and now I still have yet to see a Dr. I also told her I'd like to get home before dark! On the plus side they close at 4 so I know I'll be able to leave by then. Unless they forget me and lock me in.